Answers for centre owners, before you switch

TypeFellow is cloud software built specifically for typing centres, Amer centres and document service businesses in the UAE. It brings billing and invoicing, document expiry tracking, customer management and automated WhatsApp, SMS and email reminders together in one connected platform.

No. TypeFellow runs in the cloud, so you and your team can log in from any browser on any device. Your data is backed up automatically and always up to date for everyone on your team.

You record each document with its start and expiry date and assign it to a customer or employee. TypeFellow then watches the validity for you and automatically alerts both your staff and the customer — over WhatsApp, SMS and email — before the document expires, so nobody pays a late fee.

Yes. Every line item separates the government fee from your service charge and quantity, and 5% VAT is calculated automatically. Your TRN and the customer's TRN appear on every invoice, and you can export branded PDFs or Excel files for your records.

It is a shared inbox where your whole team handles customer WhatsApp conversations together. You can assign chats to specific agents, leave internal notes, use saved templates and quick replies, organise chats with labels, and send invoices, receipts and statements directly in the conversation.

Yes. Contact persons can log in to a dedicated customer portal to view their documents and expiry dates, download statements and invoices, and pay outstanding amounts. You control exactly which modules are enabled for each customer.

Yes — every plan starts with a 14-day free trial. No credit card is required to start, and you can cancel anytime. For a guided walkthrough tailored to your centre, you can also book a demo with our team.

Absolutely. Our team helps you import your existing customers, documents and balances so you are up and running quickly. Get in touch through the contact page and we will plan the migration with you.